Masterflex 常见问题

我在何处查看操作说明书?

首先,搜索您想要使用说明书的项目。
进入该产品页面之后,向下滚动到对应选项卡并单击“文档 (Documentation)”。您可在此查看操作说明书、快速入门指南等。

Active documentation tab on product deatail page


我在何处查看合规证书?

在搜索栏下,单击“高级选项 (Advanced)”。接下来,单击“证书搜索 (Certificate Search)”选项卡并输入您产品的项目编号。

Advanced search link highlighted in header navigation


Masterflex® products are here to help you optimise your lab. To help you do just that, we have a selection of Masterflex® operating manuals and certificates of compliance. Below we’ll go over how to find each.
 

Where do I find operating manuals?

To find operating manuals:

  • Search the product for which you want an operating manual
  • Scroll down to the four page content tabs
  • Click 'Documentation'

Active documentation tab on product deatail page



Where do I find certificates of quality?

There are two ways to find a certificate of quality:

  • Select 'Advanced' (beneath the search bar)
  • Select the 'Certificate Search' tab
  • Enter your product’s item number
     

Advanced search link highlighted in header navigation

Or

  • Search the product for which you want the certificate
  • Scroll down to the four page content tabs
  • Click 'Documentation'
     


 

What if I need products not found on the website?

Avantor offers many services, customisation and help finding what you need. For example Masterflex tubing can be cut to custom lengths and packed to your requirements. We have a department dedicated to custom engineered pump solutions and facilities ready to help with your custom single-use assemblies.

LEARN MORE
 

What if I need help with my pump or fluid handling set-up?

Our on site team of highly trained Tech Support Specialist collectively have more than 85 years of experience in responding to customers’ Masterflex questions. Beyond helping in product selection, these technical experts also assist you in troubleshooting existing issues and regulatory compliance issues, as well as maintenance and repair.

LEARN MORE
 

FAQs about Masterflex® brand products

Peristaltic Tubing Pump FAQs

Flowmeter FAQs
 


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